Quick answer: The HP Envy 4500 e-All-in-One still works on Windows 11 and Windows 10. Download the Full Feature Software and Driver (listed as the print and scan driver package) from HP’s support page for the Envy 4500 series, run it as administrator, and connect the printer when the installer asks. If you only need to print, Windows can also add the printer with its own built-in driver, and the HP Smart app covers printing and scanning without the full package.
Applies to: HP Envy 4500, 4501, 4502, 4504 and 4505 e-All-in-One printers on Windows 11 and Windows 10, connected by USB or Wi-Fi.
In this guide
Which HP Envy 4500 driver to use
| Option | What you get | Best for |
|---|---|---|
| Full Feature Software and Driver (HP) | Print and scan driver, HP Scan, ink levels and printer tools | Most people, especially if you scan |
| Windows built-in driver | Basic printing; Windows Scan may also work | Quick printing without extra software |
| HP Smart app (Microsoft Store) | Printing, scanning, ink levels and setup in one app | Wi-Fi setups and people who prefer an app |
All variants in the 4500 series (4501, 4502, 4504 and so on) use the same driver package, so pick whichever model name HP lists for your printer. Only download drivers from HP’s own support site; “driver updater” sites often bundle adware.
Install the full HP software (recommended)
- Remove any old HP Envy software first: open Settings > Apps > Installed apps, uninstall entries named HP ENVY 4500 and restart.
- In Settings > Bluetooth & devices > Printers & scanners, select the Envy 4500 if it’s still listed and choose Remove.
- Unplug the USB cable (if you use one) and turn off any VPN.
- Go to HP’s support site, open Software and Drivers, search for HP ENVY 4500 e-All-in-One and choose your Windows version. Download the full software and driver package.
- Right-click the downloaded file and choose Run as administrator.
- Choose USB or Wireless when asked. For USB, plug the cable in only when the installer tells you to.
- Restart the PC when setup finishes and print a test page.
If HP’s site offers HP Easy Start instead, run it and pick the full software option when it asks. If Easy Start stops partway, run the full package from your Downloads folder as administrator.
Use the driver built into Windows
- Connect the printer by USB, or make sure it’s on the same Wi-Fi network as the PC.
- Go to Settings > Bluetooth & devices > Printers & scanners (Windows 10: Settings > Devices > Printers & scanners) and select Add device.
- Select the Envy 4500 when it appears and choose Add device. Windows installs a driver automatically.
- If it doesn’t appear, select Add manually (or The printer that I want isn’t listed) and add it by its IP address, which you can find on the printer’s wireless menu or by printing a network configuration page.
This driver prints, but it may not show ink levels or every paper option. Use the full package if you miss those.
Use the HP Smart app
Install HP Smart from the Microsoft Store, open it, and select Add printer. It finds printers on your network and on USB, installs what it needs and lets you print, scan and check ink. HP may ask you to sign in with an HP account for some features.
How to scan with the Envy 4500
- HP Scan: installed with the full package. Open it from the Start menu, choose a scan type and select Scan.
- HP Smart: select Scan on the app’s home screen.
- Windows Scan app: from the Microsoft Store; it works with many printers using the Windows driver.
- Windows Fax and Scan: search for it in Start, select New Scan and choose the Envy 4500.
If the driver won’t install or the printer shows offline
- The installer stops or fails: uninstall the HP software, restart, and run the full package as administrator again. Temporarily turning off third-party antivirus can help.
- The printer shows Offline on Wi-Fi: restart the printer and router, and check the printer is on the same network. Like many HP printers of its age, the Envy 4500 uses 2.4 GHz Wi-Fi, so a router that only offers 5 GHz won’t work. Use the HP Print and Scan Doctor tool from HP’s website to reconnect it.
- Error 0x0000011b on a shared printer: see printer error 0x0000011b.
- “Print processor does not exist” or jobs won’t print: see print processor does not exist.
- The USB device has a yellow warning in Device Manager: a missing driver usually shows as Code 28; installing the full package fixes it.
Related guides
- Printer error 0x0000011b: how to fix it
- “Print processor does not exist”: how to fix it
- Code 28 in Device Manager: how to fix it
Official sources: for more detail, see these official pages:
- HP Support: HP ENVY 4500 e-All-in-One series software and drivers
- Microsoft Support: Download and install the latest printer drivers
Frequently asked questions
Is the HP Envy 4500 compatible with Windows 11?
Yes. HP still lists Windows 11 and 10 drivers for the 4500 series, and Windows can also add it with a built-in driver.
Do I need HP Smart to use the printer?
No. HP Smart is optional. The full driver package or the Windows driver is enough to print, and HP Scan or Windows Fax and Scan can scan.
Why does my Envy 4500 keep going offline?
Usually because its Wi-Fi connection drops or its IP address changes. Restart the printer and router, keep it on the 2.4 GHz network, and consider reserving its IP address in your router.
Is there a separate driver for the Envy 4502 or 4504?
No. They’re regional versions of the same printer and use the 4500 series driver package.
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